With Focus POS California you will be able to increase your sales almost immediately by creating an environment with faster check processing, better table turnovers and shorter lines. Your well-trained management staff will also be able to create an easy to learn in environment that reduces new hire training time.
Front-of-house -- We begin our POS training with your front-of-house staff, explaining the system’s functionality and workflow from the perspective of the everyday user. Staff will be guided through entering items, collecting payments, voiding and everything in between. By utilizing your database, created for you by Focus POS California. Your staff will better understand the usage and benefits of the POS system. After this session, you can be assured your staff will have all the tools needed to operate smoothly on a day-to-day basis.
Back-of-house -- After a thorough front-of-house session, we will move into back-of-house training directed towards managers and owners. In this session we walk you through menu maintenance, reporting, discounts, employee maintenance, editing time cards and all other functionality associated with your system.
Modules -- We can provide additional POS training for Focus modules that you may have added to your system such as customer, delivery, inventory, gift cards and loyalty. We will go in detail about each module for both your front-of-house and back-of-house staff. These sessions can be incorporated into the existing session or broken out separately. We want to make sure your team can effectively and reliably use these features in their daily workflow.
Ongoing -- Ongoing training for you and your staff can be provided through additional session either online, on-site at your location, or at the Focus POS California Irvine office. Our extensive manager's handbook, web training videos and quick guides give your team resources at their fingertips to be able to problem solve at the store level. Focus POS California is dedicated to your success and part of that success is a well-educated team. We also offer refresher courses for you and your staff to come brush up on your Focus know-how when needed.
Focus POS California strives to help you understand the full functionality and understand the potential of the hardware and software you are using to help manage your business. During these POS training sessions we encourage you to ask as many questions necessary. We want you to be able to effectively manage your business with the help of Focus.