Tablets and pay at the table devices promise increased efficiency and boosted tip percentages for your hardworking staff. Let’s review a few key points to consider before picking a solution in order to help you reach these goals.
Ordering Tablets
If you are looking to increase your service staff’s efficiency, tablets allow them to place orders quickly from wherever they need to be instead of going back to a stationary terminal.
Don’t like the idea of guests feeling like they are being neglected while a server places an order on a tablet? Having a thought-out steps of service that includes how and when to use the tablet ensures servers are attentive to guests while still being able to take advantage of the device’s flexibility.
Tablet Payments
Adding on card readers for swipe or chip credit card transactions means that both ordering and paying can be done from a single device. This allows your staff to quickly process a transaction while still being tableside, giving the guest the piece of mind that their card never leaves their eyes.
Want to print receipts or credit card vouchers? Printers can either be strategically placed at convenient locations on the floor or WiFi printers can be carried or clipped to a belt to offer mobility.
Prefer to have your guests tip and sign at the time of processing? Tip and signature prompts allow the server to hand or show the tablet to the guest to complete the transaction if desired.
Self Pay Tablet
Tablets that can be left behind by a server or permanently installed at the table can allow guests to reorder drinks or simply pay out their check at their convenience.
Tip and on-screen signature prompts allow the guest to complete the transaction without having to wait for a paper voucher. Not only does this make guests happier to be able to leave at their own pace, but tip prompting has shown to lead to increased tip percentages for staff.
Knowing how the new technology you implement will affect your guests and staff will allow you to choose the right solution. Our Solution Consultants can help businesses like yours analyze how tech can drive growth and prosperity for you and your team.
Find out more about tablets and mobile POS here, or chat with a Solution Consultant.