The lucky inhabitants of Glassel Park, an LA neighborhood nestled in the San Rafael Hills, are served daily by local cafe Habitat Coffee.
We say lucky because not only is the food delicious and the coffee on point, but they also have an amazing team that takes excellent care of their patrons.
During the morning rush, it is crucial for Habitat to move through transactions quickly. The FOCUS team optimized their order screens for quick access to items and modifiers on a single page to reduce jumping around. Quick payments save time as well allowing the baristas to quickly move to the next guest.
Habitat Coffee is exactly what a neighborhood coffee shop should be, full of charm and warmth. A welcoming space for everyone.
Find out more about Habitat Coffee at http://habitatcoffeela.com/.
Around since the 80’s, Coach House has been able to see multiple generations of acts come through Southern Orange County. Ask any visitor and they will tell you there isn’t a bad seat in the house. Its small size offers an intimacy that is not available in most other venues.
Event venues require systems in place for super high volume since business comes all at once in short waves. FOCUS easily handles this by building out navigation and menus in a simple streamlined fashion. The goal is to be able to make every bartender and server as efficient as possible. Tab lists allow for quick access to open transactions that can be filtered by tab name or bartender for easy retrieval.
When the owners of Coach House approached us to build a solution, their biggest concern was credit card security. Each POS station is equipped with an EMV reader to utilize chip card technology. This ensures each transaction is unique and secure to protect their guest’s cardholder data.
Don’t miss your chance to catch some great musicians this summer at Coach House! Their event schedule can be found on their website at https://thecoachhouse.com/.
Photo by Nicole Priest Photography.
At Congregation Ale House beer is religion.
The staff is eager to spread the word, not just about their own creations but also those of fellow brewers. They speak with the passion that only a true believer could. This is just one of the things separating Congregation Ale House from the many other beer bars in LA and Orange County, they are truly excited to talk hops with you and that feeling is contagious.
With three locations in Azusa, Pasadena and Long Beach the team at Congregation Ale House was looking to upgrade their POS so they could increase efficiency, unify menus, and implement new tech like online ordering before setting their attention to expanding in Orange County.
Partnering with our friends at ToGo Technologies, Congregation Ale House has rolled out online ordering at all their locations. This has allowed them to extend their take-out business with a simple ordering flow that made sense for their menu.
Check out what they have on tap by visiting their website at http://congregationalehouse.com/.
Anyone who has been to Board & Brew at their San Diego or Orange County locations will tell you about the Secret Sauce, and yes it is one of the things that makes their sandwiches highly addicting but its not the only thing. Its also the bread, the fresh ingredients, and the ever rotating list of craft beers being tapped. But look beyond that and you will see a dedicated team committed to pumping out high quality nosh to their community.
When opening their newest location late last year in Tustin they chose to roll out technology the group had previously not used. The goal for them is to move more locations to be paperless saving both time and supplies. The FOCUS Signature Capture option allows a digital signature to be captured using either a station that swivels or has an additional rear touch display. At the Tustin Board & Brew location they are utilizing rear displays for Order Confirmation and Signature Capture. For the kitchen they are utilizing a kitchen video screen at their Expo area allowing expediters a clear view of all current orders. When orders are completed they are bumped from the KDS and a pager that was provided to the guest goes off so they know to pickup the order. This streamlining has allowed for both better service and increased efficiency.
You can find the closest Board & Brew location by visiting their website, http://www.boardandbrew.com/. Stop by see FOCUS in action, but more importantly enjoy a tasty sandwich with some Secret Sauce and cold beer. We highly recommend the Turkado and Tom’s Choice!
Bosscat Kitchen & Libations is a whiskey bar with southern inspired cuisine where the staff immediately makes you feel like an old friend. The favorite after work or brunch spot in Newport Beach, CA celebrated their 3rd anniversary and the team opened a second location in Houston, TX early this year. At both locations you are sure to sip on some of the best crafted cocktails in the South West and Chef Peter will make sure you wont leave hungry, especially if you get their famous Bosscat Burger.
Since their operations team is always on the go, they utilize MyFocus Mobile to monitor sales and labor of their multiple locations from one dashboard. As the team and locations grow they are able to continuously scale the solution to meet their reporting needs and stay up to to date on the performance of all locations. MyFocus Central and Mobile also allows you to delegate out specific access to only certain people or groups allowing your team to focus only on the properties they work with.
Fantastic Mexican Food & Margaritas at Mi Casa!
If you live in central Orange County, undoubtedly you’ve heard of Mi Casa Mexican Restaurant & Bar. We’re extremely honored to have Mi Casa as our featured client of the month.
Mi Casa has been a FOCUS client since 2012 coming to FOCUS from Aloha. Mi Casa’s owner, Ryan Moore made the tough decision to upgrade to FOCUS despite his long history with Aloha. Ultimately Ryan joined our family and has taken advantage of many of FOCUS’ awesome features and functions.
“With the growing challenges in today’s economy of running a restaurant day to day, it’s reassuring knowing my Focus POS system isn’t something I need to concern myself (with). The cost of ownership is reasonable, the system is dependable, and my favorite part, the software updates are always free! My management team and I are very fond of the Payment Reapply feature within Focus. Mistakes are going to be made however it’s comforting knowing when a credit card is accidentally run on the incorrect check it can quickly be voided and reapplied to the correct check, in many cases, without the guest knowing.” – Ryan Moore
If you haven’t had an opportunity to visit Mi Casa, put it on your to do list. Not only are their margaritas some of the best in Orange County, but their food is delicious as well. Even something simple, like the Chips & Cheese.We love having Mi Casa as a member of the FOCUS Family and look forward to many more years growing together.Check out Mi Casa at their website www.micasa1.com or visit them in Costa Mesa off 17th Street.
Most of us at Focus CA are big fans of sushi, so it’s a no brainer that we feature our favorite sushi & teppan restaurant Mahé. A FOCUS Client since 2015, Mahé came to FOCUS from an aging Aloha POS that was in desperate need of an upgrade. With the opening of their new concept, Ola Mexican Kitchen on the horizon, the Mahé team knew they needed a solution that could grow with them and enable them to manage their brand while it grew.
Both Mahé locations (Dana Point and Seal Beach) feature incredible sushi, full bars and a fantastic happy hour. The Dana Point location offers a delicious teppan menu as well as live music on select evenings.
Be sure to check out Mahé online at eatatmahe.com, you won’t be disappointed!
When our friends at Valiant Brewing contacted us to let us know of their closure and the impending sale of their space we were shocked and saddened. Valiant Brewing was an up and coming brewery in Orange, CA that had started winning over taps and shelf space at bars and grocery stores in the ever growing craft brewing market.
But when one door closes, another one opens. Brian Russo and Even Price, formerly of Noble Ale Works, have brought the space back to life as Green Cheek Beer Co. and were an instant success selling out of inventory every weekend they’ve been open. Green Cheek is utilizing Posiflex 12” and 10” KS series all-in-one POS stations to save on space and have easily mobile stations that can be setup for can releases. Our entire team is excited to see what Green Cheek brews up next!
Situated in the heart of the Funk Zone in Santa Barbara, Lucky Penny has become a favorite stop for locals and visitors while wandering through the area’s many wine tasting rooms and art galleries. Their patio is a perfect retreat to share a wood fired pizza or seasonal salad while sipping on their fresh lemonade or house wines.
Lucky Penny switched to FOCUS in the Summer of 2016 replacing Aloha POS and has added on a new line busting tablet for this busy summer season. Lucky Penny’s ownership group, Acme Hospitality, was looking to not only unify their restaurant’s data but also provide a more streamlined workflow for this busy location. FOCUS allows the staff at Lucky Penny to quickly move through a line that grows beyond their doorway for both lunch and dinner.
A visit to Santa Barbara is not complete without checking out some of the great boutique establishments ran by Acme Hospitality including Lucky Penny. They are a quick walk from the train station, downtown Santa Barbara and Stearns Wharf.
luckypennysb.com 127 Anacapa Street, Santa Barbara (805) 284-0358
Located on the outskirts of Echo Park, Mohawk Bend is one of LA’s ultimate places to enjoy craft beer and delicious locally sourced grub. Originally a 100-year old Vaudeville theater, Mohawk Bend invites diners & drinkers alike to enjoy it’s spacious covered patio or all brick dining room. Of course the bar is always welcome to enthusiasts who are interested in the 72 taps featuring a wide array of limited edition and craft beers.
Mohawk Bend, now part of the Artisanal Brewer’s Collective, received Focus in early May, replacing an aging Aloha POS system. Focus’ goal was to provide enhanced reporting, while making it efficient for bartenders and servers to take care of guests. Part of the Focus POS system included several table-side tablets. These tablets, coupled with Focus’ quick speed of service features, allow staff members to quickly enter patrons orders while still providing excellent customer service.
Check out Mohawk Bend next time you’re in the Silver Lake or Echo Park neighborhoods, we promise you won’t be disappointed.